Privacy Policy
Last updated: March 13, 2025
Calorivante ("we," "us," or "our") operates calorivante.com and related educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us, including:
Name, email address, phone number, postal address, payment information, educational background, learning preferences, account credentials, profile information, and any other information you choose to provide.
1.2 Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
IP address, browser type and version, device information, operating system, access times, pages viewed, navigation paths, session duration, referring website addresses, and interaction data with our educational content.
1.3 Educational Data
We collect data related to your learning activities, including:
Course enrollment and progress, assessment results, attendance records for live sessions, interaction with instructors, learning path selections, forum participation, submitted assignments, and performance analytics.
1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the collected information for the following purposes:
Providing and maintaining our educational services, processing registrations and enrollments, facilitating group and individual sessions, personalizing your learning experience, communicating with you about courses and platform updates, processing payments and managing billing, improving our platform and developing new features, analyzing usage patterns and platform performance, ensuring platform security and preventing fraud, complying with legal obligations, responding to your requests and support inquiries, sending promotional materials when you have opted in, and facilitating collaboration between learners and instructors.
3. Information Sharing and Disclosure
3.1 With Instructors
We share necessary information with instructors to facilitate your learning, including your name, progress data, and participation in their courses.
3.2 With Other Learners
In group sessions and collaborative environments, certain information such as your name, profile details, and contributions may be visible to other participants.
3.3 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
Payment processors, hosting providers, email service providers, analytics services, customer support tools, and communication platforms for live sessions.
3.4 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
3.5 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, user information may be transferred.
3.6 With Your Consent
We may share information for any other purpose disclosed to you and with your consent.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Educational records and progress data are typically retained to maintain learning histories and enable credential verification.
5. Your Rights and Choices
5.1 Access and Update
You can access and update your account information through your profile settings at any time.
5.2 Data Deletion
You may request deletion of your personal information by contacting us at contact@calorivante.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
5.3 Marketing Communications
You can opt out of promotional emails by following the unsubscribe instructions in those messages or by updating your communication preferences in your account settings.
5.4 Cookie Preferences
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some platform features may not function properly without cookies.
5.5 Data Portability
You may request a copy of your personal information in a structured, commonly used format by contacting us.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest, secure server infrastructure, regular security assessments, access controls and authentication mechanisms, employee training on data protection, and incident response procedures.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our platform may be used by learners of various ages. For users under the age of 18, we require parental or guardian consent before collecting personal information. Parents and guardians have the right to review, modify, or delete information collected from minors by contacting us.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our platform, you consent to the transfer of your information to facilities located in other jurisdictions, where data protection laws may differ from those in your country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the updated policy on our platform with a revised "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Calorivante
Athos Villas Complex, Old Pretoria Rd
Halfway House, Midrand, 1685
South Africa
Email: contact@calorivante.com
Phone: +27823760258
12. Additional Provisions
12.1 Recording of Sessions
Live group and individual sessions may be recorded for quality assurance, educational purposes, and to provide learners with access to session content. You will be notified when recording is taking place, and by participating, you consent to such recording.
12.2 Analytics and Performance
We use analytics tools to understand how users interact with our platform. This helps us improve learning outcomes and platform functionality. Aggregated and anonymized data may be used for research and development purposes.
12.3 Communication Channels
We may communicate with you through various channels including email, platform notifications, SMS, and in-platform messaging. You can manage your communication preferences through your account settings.
12.4 User-Generated Content
Content you submit to forums, discussion boards, or collaborative spaces may be visible to other users. Please exercise caution when sharing personal information in public areas of the platform.
By using Calorivante's educational platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.